HOW CAN I TRACK THE STATUS OF MY ORDER?
You will receive an email with your tracking information as soon as we ship your order. You may also sign into your account on sheidafarrokhi.com and view your order’s status.HOW DO I KNOW WHICH SIZE WILL FIT ME BEST?
We list measurements, and have a size guide for each piece in the product description, but please contact info@sheidafarrokhi.com for any additional sizing inquiries.HOW MUCH DOES SHIPPING COST IN THE U.S?
We offer complimentary 3 Day Shipping. Next Day Delivery is 50 US dollars.HOW MUCH DOES SHIPPING COST OUTSIDE THE U.S?
All international orders will be subject to shipping charges, taxes, customs, duties, and fees based upon the destination country and the item(s) ordered.IS MY INTERNATIONAL ORDER COVERED BY INSURANCE?
Yes, you can rest easy – it's completely insured until it reaches you. All orders require signature upon delivery. Once the package is delivered and signed for, we are no longer liable.I’VE FORGOTTEN MY PASSWORD, WHAT SHOULD I DO?
To re-set your password, please follow the “Forgot Your Password?” instructions on the Sign In page.I’VE ORDERED THE WRONG SIZE.
After you return the piece with the wrong size, you will have the option to re-order with store credit, or receive a refund and repurchase.MY PACKAGE IS LOST!
If your package has been lost in transit, please reach out to info@sheidafarrokhi.com right away. After an order has been delivered to the correct shipping address and signed for, we cannot be held responsible for lost or stolen packages.TO CLEAN (GOLD AND DIAMOND PIECES ONLY)
- Mix a few drops of detergent-free soap with warm water.
- One piece at a time, soak your jewelry.
- Use a very soft brush to lightly clean each piece.
- Rinse with care.
- Lightly dry the jewelry with a lint-free cloth or paper towel.