MY PACKAGE IS LOST!adminsheidaIf your package has been lost in transit, please reach out to firstname.lastname@example.org right away. After an order has been delivered to the correct shipping address and signed for, we cannot be held responsible for lost or stolen packages.
HOW CAN I EDIT MY SHIPPING ADDRESS?adminsheidaIf your order is shipping to an incorrect address, please contact email@example.com right away.
HOW MUCH DOES SHIPPING COST OUTSIDE THE U.S?adminsheidaAll international orders will be subject to shipping charges, taxes, customs, duties, and fees based upon the destination country and the item(s) ordered.
HOW MUCH DOES SHIPPING COST IN THE U.S?adminsheidaWe offer complimentary 3 Day Shipping. Next Day Delivery is 50 US dollars.
WHAT SHIPPING SERVICE DO YOU USE?adminsheidaWe offer complimentary FedEx and USPS Shipping on all orders within the United States, and FedEx, DHL for international shipping. We do not deliver to PO Boxes or APO/FPO addresses.
IS MY INTERNATIONAL ORDER COVERED BY INSURANCE?adminsheidaYes, you can rest easy – it's completely insured until it reaches you. All orders require signature upon delivery. Once the package is delivered and signed for, we are no longer liable.
WHERE DO YOU SHIP?adminsheidaWe ship anywhere within the US, and to any international destination. We don't ship to P.O. boxes (either international or domestic).
HOW CAN I TRACK THE STATUS OF MY ORDER?adminsheidaYou will receive an email with your tracking information as soon as we ship your order. You may also sign into your account on sheidafarrokhi.com and view your order’s status.
CAN I PLACE AN ORDER FROM INSIDE THE US WITH INTERNATIONAL SHIPPING?adminsheidaYes! Please use the desired shipping address at the check out page, and complete the transaction as though it is an international order. You may enter a US billing address there.